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Frequently Asked Questions HEADING_TITLE

General FAQ's

Q: What is a "Turnkey Website" or a "Turnkey Business" ?
A: Unlike web templates, a turnkey web site is sold as a completely functional, operating site with hosting and pre-installed interactive scripts for forms, shopping carts (with product images, descriptions, prices), affiliate programs, etc. All the buyer needs to do is "turn the key" and they are ready to do business. Here at TurnkeyNation we do even more than this: we offer you a turnkey business, with all the above, plus guaranteed traffic, search submission and marketing support!  

Q: I've never ran a website and I dont know anything about programming, can I run one of these websites?
A: Absolutely! You dont need to know one single thing about programming to run any of these websites. Even if you have never owned or ran a website, you will have no problems. All of our websites have built in control panels from which you control the entire website. It is a simple point and click interface. You can add new products, change prices, add categories, send out newsletters, run specials, and much much more with just a few clicks of the mouse!

Q: What if I need help? Or have questions? Do you provide support?
Yes. We provide full support for any websites purchased through us. We also provide hosting support as well for any sites which are hosted on our servers. We offer HelpDesk support, as well as Live Support Chat. Please see our helpdesk at

Q: Do you run my turnkey website for me?
A: No. You run your business yourself. What we do is to set it up for you,  launch it, and give you marketing support, website support and much more with tips, hints, and ebooks teaching you how to market your business. But you take care of the day by day operations and of all the marketing/advertising and any promotional efforts.  

Q: Who owns the turnkey website?
A: You own your own business. You retain 100% of ownership and we are in no ways involved in running your business, other than providing support if needed.  

Q: Are there any hidden fees?
A: No! All you pay is a ONE TIME FEE to purchase the website. The first 30 days of hosting are FREE. After the first month, hosting fees are $7.99 per month For a limited time, any website(s) purchased through TurnkeyNation comes with 1 year FREE Hosting! There is NO CONTRACT, you can cancel at anytime. 

Q: Can i host elsewhere?
A: Yes. You can host elsewhere at any time, and there are no hosting committments with us. You are free to move the website to another host if you wish to do so. However, we do NOT build any websites directly onto another companys server. We only build websites onto our servers.

Q: I'm interested in a dropship website, do you play as the middleman?
A: Absolutely not. We never play as the middleman. We connect you directly to the wholesale dropshipper source so that you can obtain the lowest prices and remain as competitive as possible.

Q: I like some of your websites, but need them modified. Will you do this for me? 
A: Yes. All of the turnkey websites on our site are available for customization. We will do some basic custom work for free as part of the purchase, but large custom changes requiring alot of time will incur additional fees. If you need custom work please contact us prior to ordering.  

Q: Can I really make money from one of these websites?
A: Absolutely! All of our sites are proven money-making businesses and all of them can begin generating a profit within the first 30 days. Adding Google Adsense alone will most likely generate enough profit to cover your hosting fees provided you advertise and promote your website properly. Of course, as with any real world business the more time, money, and effort put into the business will determine how successful the business becomes.

Q: Do you give me back my money if i don't like the website?
A: No, we don't. We have expenses for building up a site, purchasing the domain name, etc and you can see a demo of what you are going to buy, before you buy it. If the website is properly promoted and advertised then you would never have a reason to need a refund.

Q: How long does it take for my turnkey website to be online ready to take orders?
A: It takes up to 3 business days from ordering.  

Q: I want a completely custom website. Do you build custom websites?
A: Yes! We can build any custom website to your specifications. Obviously, a custom website is going to cost much more than a turnkey solution. However we can definately do this whether you need an ecommerce solution or some other kind of website. Please contact us for details or select the Custom Ecommerce Websites link for more information.

Q: Can i change the graphics and content of my turnkey website?
A: Yes. You can do whatever you want with your website, since you are 100% the owner and will have full access to the website code.

Q: Can i resell my turnkey website?
A: Yes! You can sell it at any time. You are the owner of your business and you can do what you like with it. Many times you can even make a profit reselling our websites!  

Q: What is the difference between a dropship website, affiliate website, non-affiliate, and adsense website?
A dropship website is one where it is backed by an actual wholesale supplier. We build your site, load the products, and then let you know who the actual supplier is. The suppliers we recommend are the top dropship wholesalers in their respective industry. The exact same sources other companies use both online, and offline. Dropshipping means you never deal with a physical product. You receive the order, and the money from the customer. You forward the info onto the dropshipper and pay the wholesale costs. And you keep the profits of whatever the price you charged minus your wholesale costs. Thats are free to set your own retail prices in most cases so you control your profit margins. You can quickly begin earning alot of money with this type of business but it does require some hands on day to day work of running the website.

An affiliate website is a site which is backed by a provider as well, except unlike a dropship website you dont have to worry about fulfilling orders, or setting prices, running specials, etc. The content of the website is actually generated from the supplier and any sales made through your site generates a commission for you. This commission is pre-determined by the affiliate provider.

A non-affiliate website can encompass any other type of website which is not backed by any supplier or dropshipper. These types of websites do not sell anything, rather offer your users some service they want to use. For example, there is an arcade videogame website which has hundreds of flash based games which users can play on your site free of charge. The way you earn money is through the traffic which comes to your site. Once you have traffic and a userbase you can earn money through banner advertising, affiliate programs, contextual ads, etc.

Ad adsense website is one where the content of the site is the hook to bring traffic. Its primarily designed to achieve traffic through search engines. The sites are designed so the contextual adsense ads are strategically placed to ensure the highest possible clicks onto the ads. Each time a customer clicks one of the ads on your site, Google will deposit a small amount of money into your Google Adsense account. Other forms of revenue such as ebooks, affiliate, and banner ads also complement these websites. As these are more SEO based, it is highly recommended to continually add articles and update the content on the site often. We provide easy tools to allow you to do this. As with non-affiliate websites, adsense sites are more passive based income generating businesses, and once established require little to no work on your part yet will continue to provide profits to you.

Q: Why would I want to purchase a turnkey website? There will be other similar websites like mine on the internet correct?
Turnkey websites are affordable, and offer you the same professional codebase you would achieve through a more expensive custom build. There are literally billions of people in this world, and billions of websites. Couple this will the millions of different ways to advertise (online, offline, locally, etc) and the chances of the same person seeing the same site twice is near astronomical. We do create a logo for your website to match your domain, aside from this while the graphical elements of your website will not be unique, the most important aspect is the content of your site. That is the text on the homepage which is what search engines use to index your website. And you can easily modify this and make it unique using the built in control panel.

Q: How much money will I make?
There is no exact answer as to how much money you can make. The sky is the limit and the amount you make will depend on how committed you are to your business. We have customers who have been running turnkey websites with us for over 8 years now and are very successful and earn good monthly income. You will not become a millionaire overnight, nor should you believe you can compete against some of the big online websites. Just as you wouldn't startup a brick and mortar business and expect to compete against Walmart, you shouldnt believe you can open up a turnkey website and compete against Amazon. But you certainly can achieve success and profits nonetheless so long as you are realistic in your goals. 

Q: What happens if I buy the site and decide I no longer want it? Can I return it?
This is a common question...if you have never ventured into an online business before you may be wondering whether its for you or not. There is no better way to try than to go through us! Why would you spend thousands and thousands of dollars on a custom website solution only to find out you are not interested in pursuing an online business? You can try out an online business through us for a fraction of the cost. If you decide its not for you or perhaps you dont have the time to devote to it, or whatever the reason else would you have known had you not tried?  We do give you 100% ownership of the website and domain, so you are allowed to sell it to someone else. We incur alot of costs upfront such as the domain, hosting, and website build. And we provide working demo's as well. As such, and this is a digital service there are not any refunds. Again, you are allowed to resell the site and domain as a whole package to someone else should you decide you no longer wish to pursue the business. And many times we have users inform us that they have sold their sites for MORE money than they originally paid through us!



Webhosting FAQ's

Q: Do you include hosting?
A: Yes! As part of your purchase your will receive FREE 30 days of hosting.
      * For a limited time, Hosting is FREE for 1 Year!

Q: Do you include a domain name?
Yes. Your purchase includes a domain name of your choice. We will purchase it on your behalf and then transfer it into your name once the website is complete.

Q: Do you offer support?
A: Yes! Not only do we provide 24/7 hosting support, we will also support your website as long as your remain hosted with us. We offer extremely competitive hosting packages to complement your website and ensure that they run efficiently. We also guarantee 99% uptime as well.

Q: Whats the next step after I purchase my website?
A: Once a website is purchased you will be contacted with instructions how to proceed forward, including information how to activate your hosting account and choose a domain name. If you already have a domain name we will forward our nameserver information to you so that your domain can become active on our hosting. Your new website will be up and running on the internet usually within 24-72 hrs of your domain name propagating to our servers.

Q: How is hosting billed?
A: After the first FREE year of hosting, should you wish to continue services, then hosting is simply a flat $7.99 per month and billed through Paypal. There are no contracts or committments and accounts may be cancelled at anytime. 



Established Website FAQ's

Q: What is a Pre-Establised Website Business?
A: A pre-established website business is a website which has already been built, and many times has already been promoted and even possibly already earning money! These are PREMIUM websites and many hours of work has gone into each and every one. These websites represent some of the best websites we have to offer.

Q: I see a pre-established website which already sold, can you build another one just like it?
A: NO! Unlike our turnkey websites, the premium pre-established websites are UNIQUE and sold only ONE TIME ONLY! There are multiple reasons for this such as the time it takes to build one of these sites, but most importantly to ensure these premium sites maintain their exclusive nature. If you see a pre-established website business you are interested in, your best bet is to purchase it quickly! These websites can and are sold WITHOUT NOTICE. Once they are sold, they are gone for good!!    

Q: I read where the pre-established websites prices go up over time. Why is this?
A: This is true. Since these are premium websites which are already up and running, we do perform ongoing SEO, marketing, and promotional advertising on each website. As time goes on, these websites will slowly increase in traffic and search engine rankings. As this occurs, we re-evaluate each website and adjust prices accordingly. There's never a premium pre-established website we offer which would ever go down in price! They only go up in price! So the sooner you purchase, the less money you'll pay!



Traffic FAQ's

Q: How does your program send visitors to my website?
We use the most successful form of Internet Advertising - PopUp/PopUnder Advertising. Every time a visitor exits from one of the thousands of sites in our network of high volume websites, your web page will pop up and will immediately grab the visitor's attention! This is the basis for all such website visitor traffic using this highly successful technology.

Q: Where do all the visitors come from?
A: We have associated with a huge network of websites that will display pop ads that you purchase from us. When these websites get traffic, your website will also open up as another webpage.

Q: How do I know the traffic I paid for has been delivered?
: We will start your campaign as soon as possible, usually within a 24 hours of receiving your order. But YOU can determine the hourly rate of flow that visitors are sent to your site - and can change that rate at any time. We also will provide you a username and password to access your own personal Traffic Stats Account Manager so you can check the stats of your campaign while it is in progress. You can also pause, modify, add credits, and much more from your Account Area. We will setup your account and send an order confirmation within 24 hrs. of it being placed.   

Q: Is there a danger of getting accused of Spamming?

A: Absolutely not. When you sign up for our service there is absolutely no way of getting accused of SPAM. SPAM involves advertising directly through e-mail, we advertise on web sites who have agreed in advance to receive our advertising.

Q: Do you guarantee that I will make more sales?

A: No. We cannot guarantee that you will make any sales whatsoever from our service. We can, however, promise to deliver the number of visitors to your site that you ordered. The sales and success of your campaign will depend on the layout, content, and quality of your website, its presentation, and the service, and product that you offer. We'll get the visitors to your site, all you have to do is tell them about your product and make the sale.

Q: What will help make my page more effective?
A: As part of your purchase we will design a standard advertising page for your website traffic campaign. We use the same techniques that others use in traditional forms of advertising such as catchy headlines, bright colors, etc. Of course if you wish to supply your own advertisement page that is fine also. We suggest creating a whole new page just for the ad. 

Q. What is a CPM?
A. CPM simply means Cost Per Thousand, meaning the cost of producing one thousand impressions - or site visitors. As an advertiser, it's what you pay to receive every 1,000 visitors to your site.

Q: What are your payment options and conditions?

A: We accept instant payment through Paypal which can be in the form of Visa, Mastercard, checking account, or your current Paypal balance. Orders are processed as they are received, and enter the queue once such payment has been completed. Due to the recent increase in credit card fraud, we are manual screening every order placed, and therefore extra time must be allowed to process your order.

Q: What is your refund policy?
Our refund policy is very simple. Where there is a case for a refund, we issue refunds on a pro-rata basis. Because we have to pay webmasters for traffic that has been delivered, we can only give refunds on traffic that has not been delivered.

If you have additional questions please contact us. We will gladly reply to any inquiries that you may have regarding our traffic service.